England.pl Sp. z o.o. in Poland, as well as England.pl Limited in England, make it their priority to deliver the best, fastest and professional service, because we believe that our customers are central to our business. We always make sure we listen to our customer’s opinions. We realise, however, that due to the high volume of customers, a misunderstanding may sometimes occur, and therefore we set out the complaints procedure below. Dealing with complaints in a timely manner is a vital part of our approach to customer services.
For the convenience of our customers, we have adopted two separate complaints procedures.
Customers living in Great Britain, who, whilst registering with England.pl, specified Great Britain as their country of residence, can send all complaints to England.pl Limited; Quantum House, 6 Shottery Brook Office Park, Timothy's Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9NR, ENGLAND.
The link below will take you to England.pl Limited Complaints Handling Policy
Customers living in Poland, who, whilst registering with England.pl, specified Poland as their country of residence, can send all complaints to England.pl Sp. z o.o.; ul. Marszałka Piłsudskiego 45; 75-502 Koszalin; Poland
The link below will take you to England.pl Sp. z o.o. Complaints Handling Policy.